Honored 2.0 Oversized Streetwear T-Shirt

At TAKURAI, we strive to provide a transparent and reliable shipping experience.

Shipping Destinations
We currently ship exclusively within India. We do not offer international shipping at this time.

Order Processing & Cut-off Time
Our order cut-off time is 5:00 PM IST (GMT+05:30), Monday to Friday. Orders have a handling time of 1–2 business days. Orders placed after 5:00 PM IST or on weekends and public holidays will be processed the next business day.

Shipping Rates & Transit Times
We offer FREE Standard Shipping on all orders across India. Transit time is 4–7 business days after dispatch. Total estimated delivery time is 5–9 business days including handling time.

4. Shipping Carriers
We partner with trusted courier partners to ensure your package arrives safely:

• Shiprocket, Delhivery, Bluedart, and DTDC.
• The carrier is automatically selected based on the delivery destination and package size.

5. Order Tracking
Once your order has been shipped, you will receive an email and/or WhatsApp confirmation with a tracking number. Please allow up to 24 hours for the tracking information to update on the carrier's portal.

6. Address Accuracy
Please verify that your shipping address, pincode, and phone number are complete and correct before placing your order. TAKURAI is not responsible for shipments delivered to incorrect addresses provided by the customer.

7. Cancellations & Modifications
We aim to process and ship orders as quickly as possible. If you need to make changes, please note the following:

• 12-Hour Cancellation Window: You may cancel or modify your order within 12 hours of placement.
• How to Cancel: Please contact us immediately at takurai.supp@yahoo.com with your order number in the subject line.
• Shipping Phase: Once an order has been handed over to the courier partner, we cannot modify or cancel it. In such cases, you will need to follow our standard return process once the package is delivered.

8. Restocking Fee
We do not charge any restocking fee on returns or exchanges.

9. Return Window
Return and exchange requests must be raised within 7 days of delivery.

10. Damaged or Missing Shipments
If your package arrives damaged or is lost in transit, please contact us within 48 hours of the scheduled delivery date at takurai.supp@yahoo.com. Please include your order number and an unboxing video/photos of the damaged item.

11. Prices & Currency
All prices are listed in Indian Rupees (INR). Applicable taxes (GST) are included in the displayed price. No additional charges are applied at checkout — what you see is what you pay.

12. Payment Methods
We accept the following payment methods:

• UPI (GPay, PhonePe, Paytm)
• Debit Card / Credit Card
• Net Banking
• Razorpay Payment Gateway

Note: We currently operate on a Prepaid basis only. Cash on Delivery (COD) is not available.

Contact Information

• Store Name: TAKURAI
• Email: takurai.supp@yahoo.com
• Phone/WhatsApp: +91 8871302996
• Address: Krishna Printing Press, A.B. Road, Shivpuri 473551 (M.P.), India
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST) | Saturday–Sunday: Closed

At TAKURAI, we prioritize transparency and customer satisfaction. Below you will find detailed information regarding our operations, shipping, and returns to ensure a seamless shopping experience.

1. Ordering & Cancellation

How do I place an order?
Simply browse our collections, select your preferred product and size, add it to your cart, and complete our secure checkout process.

Can I cancel my order?
You have 12 hours from the time of purchase to request a cancellation. Once an order has entered the processing phase, it can no longer be cancelled but may be returned after delivery as per our return policy.

Will I receive an invoice?
Yes, a digital order confirmation and invoice will be emailed to you immediately after purchase.

2. Shipping & Delivery

Where do you ship?
We ship exclusively within India. We do not offer international shipping at this time.

What are your shipping times?

Handling Time 1–2 Business Days (Mon–Fri)Transit Time 4–7 Business Days (Mon–Fri)Total Estimated Delivery 5–9 Business Days

What are the shipping costs?
We offer FREE Standard Shipping on all orders across India.

What is the order cut-off time?
Orders must be placed before 5:00 PM IST (Monday–Friday) to be processed the same day. Orders placed after 5:00 PM or on weekends will be processed the next business day.

How do I track my package?
A tracking number will be sent to your registered email and/or WhatsApp once your order is shipped. Please allow up to 24 hours for tracking to activate on the carrier's portal.

Which courier partners do you use?
We ship via Delhivery, Bluedart, and DTDC. The carrier is selected automatically based on your pincode and package size.

3. Returns, Refunds & Exchanges

What is your return window?
Return and exchange requests must be raised within 7 days of delivery.

Under what conditions can I return a product?
We accept returns only if the product is received in damaged condition or has a manufacturing/print defect. A valid unboxing video is mandatory to process any return request.

Is there a restocking fee?
No. We do not charge any restocking fee on returns or exchanges.

Do you offer exchanges for size issues?
Yes. We offer hassle-free size exchanges within 7 days of delivery

How do I start a return or exchange?
Contact us at takurai.supp@yahoo.com with your order number, issue description, and unboxing video/photos.

When will I receive my refund?
Once your return passes our quality check, refunds are processed via UPI transfer within 3-5 business days. UPI details will be requested via your registered email.

4. Payment & Security

Which payment methods do you accept?

UPI :- GPay, PhonePe, Paytm,

Cards:- Debit Card, Credit Card

Net Banking:- All major Indian banks

Gateway:- Razorpay (secure checkout)

COD:- Cash on Delivery (eligible pincodes)

Is Cash on Delivery (COD) available?
Yes. We offer Cash on Delivery (COD) on select pincodes across India. COD availability will be confirmed at checkout based on your delivery location.

Is my payment information secure?
Absolutely. Our website uses SSL encryption to protect your data during transmission. Payment processing is handled by Razorpay, which is fully PCI-DSS compliant. We do not store your card or UPI details on our servers.

What currency is used?
All transactions are processed in Indian Rupees (INR). GST is included in the displayed price — no hidden charges at checkout.

5. Contact & Business Information

Store Name: TAKURAI

Email: takurai.supp@yahoo.com

Phone/WhatsApp: +91 8871302996

Address: Krishna Printing Press, A.B. Road, Shivpuri 473551 (M.P.), India

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST) | Saturday–Sunday: Closed

At TAKURAI, we prioritize a simple, safe, and transparent shopping experience. By completing a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods
For your convenience, we accept a wide range of secure payment options, including:

UPI:- GPay, PhonePe, Paytm

Cards:- Visa, MasterCard, Debit & Credit Cards

Net Banking:- All major Indian banks

Gateway:- Razorpay (secure checkout)

COD:- Cash on Delivery (available on eligible pincodes)

All online transactions are processed securely via Razorpay, ensuring your financial data is never compromised.

2. Payment Security & Encryption
Your security is our top priority. We utilize industry-leading technology to protect your information:

• SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your data during transmission.
• PCI-DSS Compliance: Our payment processor, Razorpay, meets the highest standards of the Payment Card Industry Data Security Standard.
• Privacy: We do not store your full card or UPI details on our servers.

3. Currency & Taxes

• Currency: All transactions are processed in Indian Rupees (INR).
• Taxes: GST is already included in the displayed product price. No additional charges are applied at checkout — what you see is what you pay.

4. Cash on Delivery (COD)

• COD is available on select pincodes across India.
• COD availability will be confirmed automatically at checkout based on your delivery location.
• For COD orders, please ensure someone is available at the delivery address to make the payment.
• COD orders can be cancelled within 12 hours of placement by contacting us at takurai.supp@yahoo.com.

5. Order Cancellations
You have a 12-hour window after purchase to request a cancellation. Please contact us immediately at takurai.supp@yahoo.com with your order number. Once an order has entered the processing or shipping phase, it can no longer be cancelled.

6. Failed Payments
If a payment is declined or fails to process, your order will not be confirmed. We recommend trying an alternative payment method or contacting your bank. TAKURAI is not responsible for any delays resulting from failed payment authorizations.

7. Refunds
All refunds are issued in accordance with our Return & Refund Policy. Approved refunds are processed via UPI transfer within 3-5 business days. Please allow additional time for the amount to reflect in your account depending on your bank.

8. Fraud Prevention
To protect our customers, we reserve the right to cancel or refuse any order that appears suspicious or unauthorized. In such cases, we may reach out to verify your identity before proceeding.

9. Chargebacks
We value our customers and aim to resolve all issues directly and fairly. If you experience any problem with your payment or order, please contact our support team before initiating a chargeback with your bank.

Contact Us for Payment Support

Store Name: TAKURAI

Email: takurai.supp@yahoo.com

Phone/WhatsApp: +91 8871302996

Address: Krishna Printing Press, A.B. Road, Shivpuri 473551 (M.P.), India

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST) | Saturday–Sunday: Closed

At TAKURAI, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Window
You have 7 days from the date you received your item to request a return or exchange. If 7 days have passed since your delivery, we unfortunately cannot offer a refund or exchange.

2. Eligibility for Returns
To be eligible for a return, the item must be in the same condition that you received it — unworn, unwashed, with tags, and in its original packaging. Returns are accepted for:

• Defective or damaged products
• Manufacturing or print defects
• Incorrect items shipped
• Size issues (exchange only, subject to availability)

Note: A valid unboxing video is mandatory to process any return or damage claim.

3. How to Start a Return

1. Contact Us: Email us at takurai.supp@yahoo.com to initiate the request.
   
2. Provide Details: Include your order number, reason for the return, and your unboxing video or photos of the item.
   
3. Approval: Once approved, we will arrange a reverse pickup from your address (subject to courier availability in your pincode).
   
4. Return Address: Krishna Printing Press, Shivpuri, 473551 (M.P.), India.

Reverse Pickup Policy:

• Reverse pickup will be attempted twice.
• If both attempts are unsuccessful, the customer must ship the product to our warehouse at their own expense.

4. Damaged or Wrong Items
Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us within 48 hours of delivery at takurai.supp@yahoo.com with your order number and unboxing video/photos so we can resolve the issue immediately.

5. Refunds
Once we receive and inspect your return, we will notify you of the approval status.

• Approval: If approved, refunds are processed via UPI transfer within 3-5 business days.
• Processing: UPI details will be requested via your registered email. Please ensure your UPI ID is accurate to avoid delays.
• Rejection: If the item fails our quality check (worn, washed, or damaged by customer), the return request will be rejected and the item returned to you.

6. Exchanges
We offer hassle-free FREE size exchanges within 7 days of delivery.

• No exchange shipping fee — we cover two-way shipping at no cost to you.
• If the requested size is out of stock, we will offer a suitable replacement or alternate product.
• Note: Exchanges are not applicable on sweatpants.

7. Return Fees & Costs

Restocking Fee ₹0.00 — We do not charge any restocking fee.
Return Shipping (Damage/Defect) ₹0.00 — We arrange reverse pickup at no cost.
Exchange Shipping Fee ₹0.00 — We cover two-way shipping for all size exchanges at no cost.

8. Cancellations

• You may cancel your order within 12 hours of placement for both prepaid and COD orders.
• Once the order has been dispatched, it can no longer be cancelled.

To cancel, contact us at takurai.supp@yahoo.com with your order number.


Customer Support:-

Store Name: TAKURAI

Email: takurai.supp@yahoo.com

Phone/WhatsApp: +91 8871302996

Address: Krishna Printing Press, A.B. Road, Shivpuri 473551 (M.P.), India

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST) | Saturday–Sunday: Closed